We Transform Slack From a Communication Tool to an AI-Powered Platform for Work
With CUBE84’s Slack consulting, your teams can collaborate with ease, leverage automation, and make the most of AI and trusted data to stay in the flow of work.
Why Expertise in Slack Implementation Matters
Product Knowledge
Slack needs to be viewed as more than a communication platform to truly leverage its features. You need an expert Slack consultant with information about the latest features and the ability to implement changes on this swiftly evolving platform.
Key Challenges in Slack Implementation and Set-Up
Identifying Data Sources
During Slack implementation, organizations often struggle to identify appropriate data sources. It's vital to ensure that the data going into Slack is relevant and high-quality for effective decision-making. Many companies face challenges with integrating structured and unstructured data into Slack.
Slack Architecture Design
Creating a customized strategy for Slack roll-out is crucial to unify team usage effectively. Companies often struggle with setting up an organized channel structure, provisioning adequate file storage, and configuring the right policies and user settings.
Org & Workspace Configuration
A Slack instance can quickly become cluttered with irrelevant data and files without proper initial configuration. Many organizations struggle to keep their workspace streamlined unless they start with a robust configuration strategy.
User & Security Provisioning
Assigning appropriate roles to users, such as Workspace Owners, Workspace Admins, and Channel Managers, is complex. Companies often encounter challenges in managing access levels and ensuring user provisioning aligns with their operational needs.
AI in Slack:
Organizations must navigate the integration of AI tools that can intelligently manage workflows and provide actionable insights directly in Slack. This often involves technical complexities related to AI configuration and ensuring the AI systems effectively interpret and act on the data within the Slack environment.
User Training and Change Management
Training administrators on Slack’s capabilities, workflow design, and advanced features require specific training approaches, which can be challenging for organizations. At the same time, getting users who are used to working on multiple traditional communication platforms to switch to a single tool like Slack can also be met with resistance.
CUBE84's Approach To Overcoming These Challenges
Strategic Data Management
CUBE84 addresses the challenge of identifying the right data sources by employing a strategic approach to data integration. We work closely with your team to identify relevant, high-quality sources of structured and unstructured data to give a 360° view of the customer to Slack users.
Customized Slack Architecture
Our expert Slack consultants can set up your Slack environment to ensure it functions smoothly with your existing systems and processes from the get-go. Our architecture includes well-laid-out channel structures and provisions for file storage, policies, user settings and more.
Robust Org & Workspace Configuration
We establish a foundation that supports both immediate efficiency and long-term adaptability. Our Slack consultants will configure your workspace to allow the platform to scale while implementing strategies and guidelines to prevent your Slack instance from getting cluttered.
Effective User & Security Provisioning
CUBE84 tackles the complexity of user and security provisioning by defining clear roles and access controls. We ensure that roles such as Workspace Owners, Admins, and Channel Managers are properly assigned and managed to keep your Slack environment secure and efficient.
AI in Slack
Our team will thoroughly understand your business processes and implement AI tools that address your needs. We will also automate repetitive tasks and set up workflows in Slack so your team can focus on strategic activities and strengthen customer relationships.
User Training and Change Management
Our comprehensive training equips administrators with the necessary skills to effectively leverage Slack’s full capabilities and design workflows. We also enable users to transition from multiple platforms to Slack through strategic change management practices.
Why Choose Us For Your Slack Implementation
1
Extensive Salesforce Experience
With our in-depth knowledge of Salesforce products, we can ensure smooth integration between your Slack environment and core Salesforce products like Sales Cloud and Service Cloud. These integrations allow your teams to access accurate, real-time data for more meaningful Slack conversations and quick decision-making.
2
Data Expertise
We possess expertise in data management areas like data governance, integration, modeling, architecture, and security. We help you integrate structured and unstructured data sources seamlessly into Slack. We can also set up data visualization with native Slack and out-of-the-box tools.
3
AI RoadmapAI Roadmap
No matter where you are in the AI journey, we’ll set you up for success. From native Slack AI for enhancing productivity to a combination of Slack, Einstein, and Data Cloud/Tableau for advanced reasoning and predictive analytics, we will create an AI Roadmap that is customized to your organization and its needs.
A Few Key Features of Slack We Can Help You Harness
- Channels
- Work Flows & Automation
- Lists
- Canvas
- Slack AI
- Slack Sales Elevate
Transform your Slack to an AI-powered platform for work!
